Privacy Policy

Last Updated: September 2026

At Coral Furn, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, coralfurn.com, browse our products, make a purchase, or contact us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full name

• Mobile phone number

• Email address

• Billing address

• Shipping and delivery address

• Order details

• Payment and transaction information

• Product preferences

• Information provided through contact forms or enquiries

• Reviews, feedback, photographs, or other content you voluntarily submit

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage information.

2. How We Use Your Information

We may use the information collected from you to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Provide customer support.

• Respond to enquiries and requests.

• Provide information about our products and services.

• Send order confirmations and updates.

• Send relevant promotional or informational communications where permitted.

• Improve our website, products, and customer experience.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable legal and regulatory requirements.

3. Communication and RCS

When you provide your contact information to Coral Furn, we may use it to communicate with you regarding your orders, enquiries, products, services, updates, and other relevant information.

The data collected from users may be used to send information and updates through RCS (Rich Communication Services).

Communication may also take place through applicable channels such as email, telephone, SMS, WhatsApp, or other communication methods, subject to applicable law and your communication preferences.

4. Data Sharing and Disclosure

We respect your privacy and take reasonable measures to protect the information you provide to us.

The data collected will be used solely for communication purposes and will not be shared with any third party.

However, where necessary to operate the website, process payments, fulfill orders, provide delivery services, or comply with applicable legal requirements, information may be processed by relevant service providers or authorities as required.

Note: The above statement should only be retained if it accurately reflects Coral Furn's actual data-sharing practices.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

Coral Furn does not necessarily store complete payment card or banking information on its own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Customers should review the applicable payment provider's privacy policy when completing a transaction.

6. Shipping and Delivery Information

To fulfill your order, we may need to use your name, phone number, address, and order details for delivery purposes.

This information may be used to:

• Arrange delivery.

• Contact you regarding delivery.

• Coordinate delivery schedules.

• Resolve delivery issues.

• Confirm successful delivery.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

• Remember preferences.

• Maintain shopping cart functionality.

• Improve website performance.

• Understand website traffic.

• Improve our products and services.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website.

This information may include:

• Pages visited

• Time spent on pages

• Device type

• Browser information

• General location information

• Website interactions

Analytics information helps us improve the website and customer experience.

9. Marketing Communications

Where permitted by applicable law, Coral Furn may use your contact information to send information about:

• New products

• Offers and promotions

• Product updates

• Special announcements

• Services

• Other relevant communications

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe or opt-out mechanism.

Please note that you may still receive essential transactional communications, such as order confirmations, delivery updates, and other service-related messages.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our products and services.

• Maintain business and transaction records.

• Process returns, refunds, and warranty claims.

• Resolve disputes.

• Prevent fraud.

• Comply with legal, accounting, tax, and regulatory requirements.

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

12. Third-Party Services and Links

Our website may contain links to or integrate with third-party services, including payment providers, delivery services, social media platforms, analytics services, and other technology providers.

Third-party services operate according to their own privacy policies and terms.

Coral Furn is not responsible for the privacy practices of third-party websites or services that are outside our control.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where legally applicable.

• Request withdrawal of consent for certain communications.

• Opt out of promotional communications.

• Raise concerns regarding how your personal information is handled.

To exercise any applicable rights, please contact us using the details provided below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Coral Furn

Address:
Flat No: 53, Brindavan Road,
Alagapuram,
Salem – 636004,
Tamil Nadu, India

Email: coralfurn.support@gmail.com

Phone: +91 96887 88222

Website: coralfurn.com